Welcome to Tulikaz, your go-to online destination for stylish and comfortable clothing. By using our website, creating an account, or placing an order, you agree to the terms outlined in this agreement. Please read them carefully before engaging with our services.
These Terms & Conditions govern your access to and use of our website, products, and services. If you do not agree to these terms, please refrain from using our website.
1. General Provisions
1.1 Acceptance of Terms: By accessing or using the Tulikaz website, you accept and agree to abide by these Terms & Conditions.
1.2 Modification of Terms: Tulikaz reserves the right to modify these terms at any time. Changes will be posted on this page, and continued use of the website indicates your acceptance of the updated terms.
1.3 Eligibility: By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
2. Products & Availability
2.1 Product Descriptions: We strive to provide accurate descriptions and images of all products. However, due to screen variations, colors may appear slightly different in person.
2.2 Stock Availability: All products are subject to availability. If an item is out of stock after your order is placed, we will notify you and offer alternatives or a credit note.
2.3 Handcrafted Variations: Many Tulikaz products are handcrafted. Slight differences between displayed images and the actual product are expected but add to their unique charm.
3. Pricing & Payment
3.1 Pricing: All prices are listed in [insert currency] and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
3.2 Errors: Tulikaz reserves the right to correct any pricing errors. If an error affects your order, we will notify you immediately, and you may choose to proceed at the correct price or cancel the order.
3.3 Payment Methods: We accept various payment methods listed at checkout, including [insert methods, e.g., credit cards, mobile banking, etc.]. Payment must be completed at the time of order.
4. Shipping & Delivery
4.1 Shipping Fees: Shipping and handling fees are calculated during checkout and are non-refundable.
4.2 Delivery Times: Estimated delivery times vary based on your location and are provided at checkout. Delays caused by third-party carriers are beyond our control.
4.3 Ownership & Risk: Ownership and risk transfer to the customer upon delivery. Please inspect your order upon receipt, as claims for damaged or missing items must be made immediately.
5. Returns & Exchanges
5.1 Exchange Policy: Tulikaz offers a 30-day exchange policy for defective or incorrect items. To initiate an exchange, please contact us with your order details and a description of the issue.
5.2 Conditions for Returns: Items must be unused, in their original condition, and include all tags and packaging.
5.3 Non-Refundable Policy: We do not offer refunds for online orders except in cases of legal obligation. A credit note or exchange will be provided for eligible returns.
5.4 Return Process: Customers are responsible for shipping costs related to returns unless the product is defective or incorrect.
6. User Accounts
6.1 Account Creation: To place orders, you may need to create an account. You are responsible for maintaining the confidentiality of your account information.
6.2 Unauthorized Access: Notify us immediately if you suspect unauthorized access to your account. Tulikaz is not liable for losses resulting from unauthorized use.
6.3 Account Termination: Tulikaz reserves the right to suspend or terminate accounts that violate these Terms & Conditions.
7. Intellectual Property
7.1 Ownership: All content on this website, including text, images, and designs, is the property of Tulikaz and is protected by copyright, trademark, and other intellectual property laws.
7.2 Restrictions: You may not copy, distribute, modify, or use any content without prior written permission from Tulikaz.
8. Limitation of Liability
8.1 Disclaimer: Tulikaz makes no warranties regarding the accuracy, reliability, or completeness of the website content. Use of the website is at your own risk.
8.2 Exclusion of Liability: Tulikaz is not responsible for indirect, incidental, or consequential damages arising from the use of our website or products.
9. Privacy Policy
9.1 Tulikaz is committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.
10. Third-Party Links
10.1 Our website may contain links to third-party websites. Tulikaz is not responsible for the content or practices of these websites.
11. Feedback & Communication
11.1 By submitting feedback or suggestions, you grant Tulikaz the right to use them without restriction.
11.2 You agree to receive communications from Tulikaz, including order updates and promotional offers.
12. Governing Law
12.1 These Terms & Conditions are governed by the laws of [insert jurisdiction]. Any disputes will be resolved exclusively in the courts of [insert jurisdiction].
Contact Us
For any questions or concerns about these Terms & Conditions, please reach out to us at:
- Email: support@tulikaz.com
- Phone: 01991553364
- Customer Support Hours: 9am-9pm
Thank you for choosing Tulikaz. We value your trust and strive to provide an exceptional shopping experience!